Claw Machine Installation Planning: Site Measurements, Power, Access, and Commissioning

Purchasing commercial claw machines is only the first step in opening or expanding an arcade. Before the equipment arrives, operators need to make sure the venue is ready for delivery, installation, electrical connection, and final testing.

Poor installation planning can lead to unexpected problems. A machine may not fit through the entrance, the available electrical supply may be insufficient, or the final position may leave too little space for customers and maintenance staff.

For arcade operators, shopping mall investors, and family entertainment center (FEC) developers, these issues can result in additional costs, installation delays, and unnecessary operational difficulties.

A successful claw machine installation project should therefore begin before the machines are shipped.

This guide explains how to prepare your venue, measure the installation area, check electrical requirements, plan equipment access, and complete commissioning before opening. It also provides a practical checklist for commercial buyers working with an amusement equipment manufacturer.

1. Why

Claw Machine Installation Planning Matters

Commercial claw machines are designed for repeated operation in entertainment venues. However, even well-manufactured equipment can experience installation problems if the site has not been properly prepared.

Installation planning connects several important project stages:

• Equipment selection and technical confirmation.
• Site measurement and floor layout.
• Electrical preparation.
• Shipping and delivery access.
• Equipment positioning and installation.
• Functional testing and commissioning.
• Final acceptance and operational handover.

Each stage affects the next.

For example, selecting a machine before checking the entrance dimensions may create transportation difficulties. Installing several machines without calculating their combined electrical load may require additional electrical work.

Similarly, placing machines too close to walls can make maintenance difficult after the arcade opens.

Why Early Planning Saves Time and Money

A well-prepared installation plan helps operators:

1. Confirm that selected machines fit the available space.
2. Avoid unexpected building modifications.
3. Coordinate delivery and unloading more efficiently.
4. Prepare suitable electrical connections.
5. Reduce installation interruptions.
6. Identify technical problems before opening.
7. Establish clear responsibilities between the buyer, supplier, and local contractors.

For commercial arcade projects, installation should be treated as part of the original purchasing decision rather than a separate task after delivery.

2. Site Measurements to Complete Before Ordering

Claw Machines

Accurate site measurements are the foundation of a successful installation.

One common purchasing mistake is checking only the available floor area without considering the machine's actual dimensions, transportation packaging, and operating requirements.

Measure the Available Installation Area

Start by recording the following measurements:

• Total room length and width.
• Ceiling height.
• Wall positions and structural columns.
• Entrance and exit locations.
• Doorway dimensions.
• Existing electrical outlet positions.
• Floor levels and surface conditions.
• Emergency exits and required access routes.

If the venue has an irregular shape, prepare a dimensioned floor plan rather than relying on approximate measurements.

Columns, recessed walls, and fixed facilities can significantly affect the number and arrangement of machines.

Confirm the Exact Machine Dimensions

Before placing an order, request the technical specifications of every selected machine model.

Important dimensions include:

Do not assume that all claw machines have the same cabinet dimensions.

Mini claw machines, standard plush toy machines, large prize machines, and multi-player cabinets can have significantly different footprints and weights.

For example, EPARK's published specifications for its commercial single-player models indicate a power consumption range of approximately 120–200 W, but equipment dimensions and electrical requirements must be confirmed against the exact model being ordered.

Calculate the Required Operating Space

The cabinet footprint is not the same as the total space required for installation.

You should also consider:

• Space in front for players to operate the controls.
• Room for customers waiting nearby.
• Access to prize collection compartments.
• Clearance for cabinet doors and service panels.
• Ventilation around electrical components.
• Staff access for cleaning and repairs.

A machine positioned against a wall may look efficient on a floor plan, but the arrangement can become inconvenient if technicians cannot access the rear or side panels.

Prepare a Measurement Record

Before requesting a quotation, create a simple site measurement sheet.

This information helps the supplier recommend suitable equipment and prepare a more accurate layout.

3. Planning Electrical Requirements for Claw Machine Installation

Electrical preparation is one of the most important parts of commercial arcade installation.

Different claw machine models may use different voltage configurations, power ratings, plugs, and internal electrical systems.

Operators should confirm these specifications before ordering.

Confirm Voltage and Frequency

The first step is checking whether the machine's electrical input matches the destination market.

Common commercial configurations include:

• 110 V systems.
• 220 V systems.
• Models supporting specified voltage ranges.
• Different regional plug configurations.

EPARK supports 110 V and 220 V configurations for applicable claw machine models, depending on the destination market.

However, buyers should never assume that every model supports both voltages.

Confirm the following information with the manufacturer:

1. Rated input voltage.
2. Operating frequency.
3. Rated power consumption.
4. Plug type.
5. Electrical protection requirements.
6. Any model-specific installation instructions.

The information should match the equipment rating label and technical documentation.

Calculate the Total Electrical Load

When installing multiple machines, the venue's electrical requirements should be evaluated using the combined load of the selected equipment.

A preliminary calculation is:

Total Connected Load = Sum of the Rated Power of All Machines

For example, assume an arcade installs five claw machines, each with a rated power of 200 W.

Total connected load:

5 × 200 W = 1,000 W

For a simplified estimate, current can be approximated using:

Current (A) ≈ Power (W) ÷ Voltage (V)

At 220 V:

1,000 ÷ 220 ≈ 4.55 A

At 110 V:

1,000 ÷ 110 ≈ 9.09 A

These figures are illustrative estimates only. Actual circuit design must account for factors such as power factor, operating conditions, other connected equipment, starting current, protective devices, and local electrical requirements.

A qualified electrician should evaluate the complete installation before the equipment is connected.

Plan Power Outlets and Cable Routes

Before installing the machines, identify the best outlet positions.

Consider:

• Whether each machine has a suitable power connection.
• Whether existing circuits have sufficient capacity.
• Whether protective grounding is available.
• Whether power cables can be routed safely.
• Whether electrical connections are protected from accidental damage.
• Whether additional electrical work is required.

Avoid relying on multiple adaptors or overloaded power strips to connect numerous machines.

For Singapore projects, the Energy Market Authority (EMA) advises engaging Licensed Electrical Workers for electrical installation work and warns against overloading power points. Other markets should follow their applicable electrical codes and licensing requirements.

Consider Electrical Safety and Grounding

Commercial arcade machines often contain metal cabinets, electronic control systems, motors, lighting, and payment components.

Electrical protection must be appropriate for the equipment and installation environment.

Before opening, verify that:

• The electrical supply is correctly configured.
• Protective grounding is in place where required.
• Cables are not damaged or exposed.
• Outlets are secure and suitable.
• Protective devices are correctly selected.
• Electrical work has been inspected where required.

Never modify internal wiring or bypass protective devices to make a machine operate.

Electrical installation, testing, and repairs should be performed by qualified professionals.

4. Planning Delivery Access and Equipment Handling

A machine can fit perfectly in its final position but still be impossible to deliver through the building entrance.

This is why transportation access should be checked before ordering.

Measure the Complete Delivery Route

The delivery route should be evaluated from the unloading point to the final installation location.

Check:

• Loading dock dimensions.
• Building entrance width and height.
• Internal door openings.
• Corridor width.
• Elevator door and cabin dimensions.
• Staircase width and turning areas.
• Floor transitions and ramps.
• Tight corners and restricted access points.

Remember that packaging can increase the machine's overall dimensions.

Request the packed dimensions and gross weight from the supplier rather than using only the cabinet dimensions shown in the product catalogue.

Confirm the Unloading Arrangements

Commercial claw machines can be heavy, particularly larger cabinets with metal structures and glass panels.

Before delivery, confirm:

• Whether a loading dock is available.
• Whether a forklift or pallet jack is required.
• Whether the building permits delivery during business hours.
• Whether a loading or unloading reservation is necessary.
• Whether the machine requires special handling.
• Who is responsible for transportation from the unloading point to the venue.

For shopping malls, delivery may need to take place during designated service hours.

Operators should coordinate with mall management and logistics providers in advance.

Protect the Machine During Transportation

During handling, the cabinet, glass panels, control panel, and internal components should be protected from impact.

Use suitable handling equipment and follow the manufacturer's lifting and transportation instructions.

Do not lift a machine by its control panel, decorative parts, glass, or other components that are not designed to support its weight.

If the equipment requires partial assembly after delivery, confirm which components need to be installed on-site and what tools are required.

5. Preparing the Installation Area Before Delivery

Once the measurements and delivery route have been confirmed, the next step is preparing the final installation area.

Check the Floor Condition

Claw machines should be positioned on a stable and level surface suitable for their weight.

Before installation:

• Check for uneven flooring.
• Identify damaged or loose floor tiles.
• Confirm that raised floors can support the equipment.
• Review floor loading requirements where necessary.
• Ensure the machine can stand securely without rocking.

For larger or heavier machines, consult the building professional about floor loading and any special installation requirements.

Maintain Ventilation Space

Electronic components, power supplies, motors, and lighting systems generate heat during operation.

Do not block ventilation openings or position machines in locations that prevent heat from dissipating.

The required clearance depends on the specific model and manufacturer instructions.

Reserve Maintenance Access

Maintenance access is often overlooked during the initial layout design.

Staff may need to open the cabinet, inspect internal components, refill prizes, or replace parts.

Before fixing the final position, confirm that the machine can be accessed for routine maintenance.

This is particularly important when installing multiple cabinets in narrow rows.

Prepare Lighting and Customer Access

The final position should also support a good customer experience.

Check that:

• Players can clearly see the prizes.
• Control panels are easy to access.
• Lighting is suitable for the gaming area.
• The machines do not block customer circulation.
• Accessible routes and emergency exits remain unobstructed.

For U.S. projects, the ADA Accessibility Standards provide requirements for accessible routes, including a general minimum clear walking width of 36 inches (915 mm) and a minimum clear doorway opening of 32 inches (815 mm), subject to specified exceptions and conditions.

These are U.S. accessibility references, not universal installation dimensions. Projects in other countries must follow their own local requirements.

6. Step-by-Step

Claw Machine Installation Process

After the venue is prepared and the machines have arrived, installation can begin.

A structured installation process helps reduce mistakes and makes final testing easier.

Step 1: Inspect the Delivered Equipment

Before unpacking, compare the shipment with the purchase order and packing list.

Check:

• Model numbers.
• Machine quantities.
• Serial numbers where applicable.
• Accessories and spare parts.
• Packaging condition.
• Visible transportation damage.

Photograph any damaged packaging or equipment before removing the protective materials.

If damage is identified, document it and contact the supplier before proceeding.

Step 2: Unpack the Machine Carefully

Remove the packaging according to the manufacturer's instructions.

Avoid using sharp tools near glass, wiring, or decorative cabinet surfaces.

Inspect the machine for:

• Broken glass or acrylic panels.
• Damaged cables.
• Loose internal components.
• Scratches or dents.
• Disconnected connectors.
• Missing accessories.

If the machine uses transportation locks or protective restraints, remove them only according to the model-specific manual.

Step 3: Position the Machine

Move the machine into its planned location using suitable handling equipment.

Make sure the cabinet is positioned correctly and stands securely on the floor.

Check the following:

• The machine is level.
• Doors and access panels can open.
• Ventilation openings are clear.
• Player access is comfortable.
• Cables can be routed safely.
• Maintenance access is available.

Follow any manufacturer requirements for securing or stabilizing the machine.

Step 4: Complete Electrical Connections

Before connecting the machine, confirm that the electrical supply has been checked and approved as necessary.

Verify that the voltage, frequency, plug, and protective arrangements match the equipment specifications.

Avoid connecting damaged equipment or using temporary wiring arrangements that have not been approved for the installation.

Step 5: Configure the Payment System

Depending on the model, commercial claw machines may support:

• Coins or tokens.
• Banknotes.
• Membership cards.
• Contactless payments.
• QR code payments.

Configure the payment system according to the target market and the venue's operating model.

Test the payment interface before loading the machine with prizes.

For card or QR payment systems, also confirm any required communication, software, or account configuration.

Step 6: Load Prizes and Configure the Game

Arrange prizes according to their dimensions, weight, and compatibility with the claw mechanism.

Avoid loading items that obstruct the claw's movement or the prize collection opening.

Check the following:

• Prize dimensions and weight.
• Claw movement range.
• Prize chute access.
• Prize display visibility.
• Claw strength settings.
• Game time and payment configuration.

All gameplay settings should follow the machine's operating instructions and the venue's applicable consumer and gaming requirements.

Step 7: Perform Initial Functional Testing

Before allowing customers to use the machine, conduct controlled test plays.

Check the mechanical movement, control response, payment operation, lighting, sound, and prize delivery.

Record any abnormal behavior and resolve it before opening.

7. Commissioning and Functional Testing Before Opening

Installation is not complete simply because the machine powers on.

Commissioning verifies that the equipment operates correctly in its final installation environment.

For commercial arcade operators, a documented commissioning process also provides a useful reference for future maintenance and troubleshooting.

Mechanical Function Tests

Check the claw mechanism and movement system.

The exact test procedure depends on the model and its control system.

Payment System Tests

Test every payment method that will be used by customers.

For example:

• Insert coins or tokens.
• Test the bill acceptor where fitted.
• Verify card payment communication.
• Test QR code transactions where supported.
• Confirm the correct number of credits.
• Check that failed transactions are handled according to the payment system configuration.

For cashless systems, confirm that the transaction records and machine credits are consistent.

Lighting, Sound, and Display Tests

Inspect the machine's visual and audio functions.

Check:

• LED lighting.
• Display screens.
• Buttons and control panels.
• Sound effects.
• Prize visibility.
• Door locks and cabinet access.

These features contribute to the overall customer experience and should be checked before opening.

Continuous Operation Observation

After individual functions have been tested, operate the machine under controlled conditions for an appropriate observation period based on the manufacturer's instructions.

Monitor:

• Unusual sounds.
• Excessive vibration.
• Unexpected movement.
• Overheating.
• Electrical interruptions.
• Payment errors.
• Repeated prize jams.

If any abnormal condition occurs, stop the machine and arrange inspection before it is returned to service.

Record the Commissioning Results

A commissioning record should include:

• Machine model and serial number.
• Installation date.
• Electrical configuration.
• Payment system settings.
• Test results.
• Outstanding issues.
• Corrective actions.
• Final acceptance status.

Both the operator and installation team should understand which issues have been resolved and which require follow-up.

8. Common

Claw Machine Installation Mistakes to Avoid

Even relatively simple commercial installations can encounter problems when important details are overlooked.

Mistake 1: Measuring Only the Cabinet Dimensions

The machine may fit into the arcade but fail to pass through the entrance or elevator.

Better approach: Confirm both operating dimensions and packed dimensions before shipment.

Mistake 2: Assuming All Machines Use the Same Voltage

Different models and destination markets may require different electrical configurations.

Better approach: Confirm the rating label, voltage, frequency, and plug specifications for every model.

Mistake 3: Overloading Electrical Outlets

Connecting too many machines to unsuitable outlets or adaptors can create overheating and electrical hazards.

Better approach: Calculate the total connected load and have a qualified electrician assess the circuits and protective devices.

Mistake 4: Ignoring Maintenance Clearance

Machines installed too close together may be difficult to repair or refill.

Better approach: Include service access in the original floor plan.

Mistake 5: Blocking Ventilation Openings

Restricted airflow may contribute to overheating and premature component problems.

Better approach: Follow the manufacturer's ventilation and positioning instructions.

Mistake 6: Opening the Arcade Without Commissioning

A machine may power on while still having payment, movement, or prize delivery problems.

Better approach: Complete mechanical, electrical, and payment tests before public operation.

Mistake 7: Failing to Coordinate Delivery With Building Management

Commercial buildings may have specific loading schedules, elevator restrictions, and delivery procedures.

Better approach: Confirm building access arrangements before booking transportation.

9. Claw Machine Installation Checklist for Arcade Operators

The following checklist can be used to coordinate the project between the buyer, equipment supplier, logistics provider, electrician, and installation team.

Before Ordering

• Confirm the venue's total dimensions.
• Measure entrances and transportation routes.
• Confirm ceiling height and floor conditions.
• Select suitable machine models.
• Obtain cabinet dimensions and weight.
• Request packed dimensions and shipping weight.
• Confirm rated voltage and power consumption.
• Prepare an initial equipment layout.
• Identify local installation and compliance requirements.

Before Delivery

• Complete electrical preparation.
• Confirm available outlets and circuit capacity.
• Check loading and unloading arrangements.
• Reserve elevator or service access if necessary.
• Clear the final installation area.
• Confirm the installation schedule.
• Prepare handling equipment and tools.
• Confirm receipt and inspection responsibilities.

During Installation

• Inspect the packaging.
• Verify machine models and quantities.
• Check for transportation damage.
• Unpack according to the manual.
• Remove transportation restraints where applicable.
• Position and stabilize the machine.
• Confirm ventilation and service access.
• Complete approved electrical connections.
• Configure payment systems.
• Load suitable prizes.

Before Opening

• Test all mechanical movements.
• Check the claw operation.
• Verify prize delivery.
• Test all payment methods.
• Inspect lighting and sound.
• Check cabinet doors and locks.
• Observe machine operation.
• Record commissioning results.
• Train staff on basic operation and maintenance.
• Resolve all outstanding safety or functional issues.

10. Working With a

Claw Machine Manufacturer During Installation Planning

For overseas buyers, equipment installation begins long before the machines arrive at the destination.

The manufacturer should provide accurate technical information and support the buyer in preparing the venue.

Confirm Technical Specifications Before Production

Before placing an order, request the information needed for site planning.

This may include:

• Machine dimensions and weight.
• Electrical specifications.
• Payment system options.
• Prize capacity.
• Installation requirements.
• Maintenance access requirements.
• Product documentation.
• Available customization options.

This is especially important for projects involving multiple machine models.

Coordinate Equipment Configuration and Layout

For larger arcades, the equipment mix should be developed together with the venue layout.

The supplier should consider machine size, customer circulation, prize categories, service access, and the intended operating model.

A professional 2D layout helps verify equipment positioning, while a 3D design can help visualize the overall appearance before production and installation.

Confirm Pre-Shipment Quality Inspection

A reliable manufacturer should perform appropriate testing before shipment.

For commercial claw machines, important inspection points include:

• Cabinet construction.
• Electronic control systems.
• Claw movement.
• Payment modules.
• Lighting and display.
• Basic game functions.

EPARK provides pre-shipment quality inspection and supports video inspection for overseas buyers, helping customers review equipment condition before delivery.

Arrange Installation and Technical Support

Installation responsibilities should be clearly discussed before the order is confirmed.

Ask whether the supplier provides:

• Installation manuals.
• Wiring diagrams.
• Remote technical guidance.
• Spare parts.
• Troubleshooting support.
• Warranty information.
• Operating and maintenance instructions.

Not every supplier provides on-site installation in every destination country. Buyers should confirm the actual service scope, delivery terms, and responsibilities in advance.

EPARK, Guangzhou EPARK Electronic Technology Co., Ltd., is a commercial amusement equipment manufacturer with more than 13 years of industry experience and a factory and showroom area exceeding 25,000 m².

Its business covers commercial claw machines, arcade equipment manufacturing, OEM/ODM customization, venue planning, 3D design, and after-sales technical support.

For international arcade projects, coordinating equipment specifications and site preparation with the manufacturer can help reduce installation uncertainty and improve project organization.

11. Frequently Asked Questions About Claw Machine Installation

What should I measure before installing a claw machine?

Measure the installation area's length, width, and ceiling height, along with door openings, corridors, elevators, and turning spaces.

You should also obtain the machine's cabinet dimensions, weight, packed dimensions, and required operating clearances.

What voltage do commercial claw machines require?

Requirements depend on the model and destination market.

EPARK supports 110 V and 220 V configurations for applicable models. Buyers should confirm the exact voltage, frequency, plug type, and rated power before ordering.

How much power does a claw machine consume?

Power consumption varies by machine size, configuration, and electrical components.

EPARK's published guidance gives approximately 120–200 W for its single-player commercial models. This should not be applied to every claw machine or multi-player configuration.

Always use the exact model's technical specifications for electrical planning.

Can multiple claw machines share one electrical circuit?

This depends on the total electrical load, circuit rating, wiring, protective devices, and local electrical requirements.

A qualified electrician should evaluate the installation rather than assuming that multiple machines can safely share one outlet or circuit.

How much space should be left around a claw machine?

There is no universal clearance dimension for every machine.

Space requirements depend on cabinet design, player access, ventilation, door openings, maintenance access, and applicable accessibility and building regulations.

The manufacturer should provide model-specific installation guidance.

Can claw machines be installed directly against a wall?

Some models may allow wall-side installation, but the required rear and side clearance depends on their ventilation and maintenance design.

Check the manufacturer's instructions before positioning the cabinet.

How long does claw machine installation take?

Installation time depends on machine quantity, equipment configuration, venue readiness, transportation access, electrical preparation, and any required assembly.

A single standard machine may be relatively straightforward to position and test, while a multi-machine arcade project requires more coordination.

A realistic schedule should be prepared after reviewing the site and equipment list.

What should be checked during commissioning?

Commissioning should include mechanical movement, claw operation, prize delivery, payment functions, lighting, sound, cabinet access, and basic operational stability.

The results should be recorded before the machine is approved for customer use.

Does the manufacturer need to provide on-site installation?

Not necessarily.

Some commercial manufacturers provide installation manuals, technical documents, remote guidance, and after-sales support, while on-site installation may need to be arranged separately.

Confirm the exact service scope before purchasing.

12. Conclusion: Prepare Your Site Before Your Claw Machines Arrive

A successful claw machine installation starts with accurate preparation.

Measuring the venue, confirming machine dimensions, checking electrical requirements, planning delivery access, and reserving maintenance space can help prevent many common installation problems.

Commissioning is equally important. Every machine should undergo appropriate mechanical, payment, and functional testing before it is opened to the public.

For commercial arcade operators, these steps help create a more organized installation process and a stronger foundation for daily operations.

Choosing an experienced equipment manufacturer can also simplify coordination between equipment specifications, production, delivery, and technical support.

EPARK provides commercial claw machines, customized arcade equipment, manufacturing, project planning, and after-sales technical guidance for international buyers.

Whether you are installing a few claw machines in a shopping mall or preparing a complete arcade project, proper installation planning helps ensure that the equipment is ready for its intended commercial use.